Privacy policy statement

We respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

Information we collect

We collect personal and technical data to provide and improve our services.

• Contact information such as name, email, and phone number.
• Details provided in forms, enquiries, or communications with our team.
• Usage data, including website interactions and browsing behaviour.
• Technical information like IP address, browser type, and device details.

How we use your information

We use your data to deliver services, respond to enquiries, and improve our offerings.

• Communicate with you about your enquiry or subscription.
• Provide ongoing support and updates about your account.
• Analyse site usage to enhance our services and website experience.
• Comply with legal and regulatory requirements.

Legal basis for processing

We process your personal information under lawful grounds.

Your data is processed based on consent, contractual necessity, or to comply with legal obligations. We are committed to handling your information in line with Australian privacy law.

Sharing information

We only share your data in limited circumstances.

• With service providers who help us deliver our services, under strict confidentiality.
• As required by law, regulation, or legal process.
• To protect our rights or investigate suspected fraud or security issues.

Data security

We use reasonable security measures to protect your personal data against loss, misuse, or unauthorised access. Despite these efforts, no method of transmission is completely secure.

Your rights

You have certain rights regarding your personal information.

• Request access to your personal data held by us.
• Request correction of inaccurate or outdated information.
• Withdraw consent where previously given.
• Request deletion of your data, subject to legal requirements.

Cookies and tracking

We use cookies to improve your browsing experience and analyse website usage. You can manage cookie preferences anytime.

Read cookie policy Read cookie policy

Contact about privacy

For questions about this privacy policy or your data, contact our support team.

Policy changes

We may update this policy as needed. Check this page regularly for the latest version.